- The Noodra application is a property of Nodrion company
- Nodrion SAS
- 86 rue Jules Guesde
- 92300 Levallois-Perret
- France
- Téléphone : +33 1 71 01 53 17
- E-mail : contact@noodra.com
- VAT number : FR01100456656
- The website host is Bluehost
Version updated on November 20, 2024
Welcome to the NOODRA (noodra.com) platform. We are so glad you are here. Please make yourself comfortable and enjoy your time with us, but please respect our terms of use.
These terms and conditions of use (hereinafter the "Terms of Use") apply to all users of the website noodra.com , including, without limitation, "Sellers", "Buyers", contributors to the content, information, or any other part of the website and to the services offered on the website as a whole, or in any other way by NOODRA.
The Site connects Sellers with Users of the platform, even if they are not Buyers, who have have registered as a member, and offers communication tools between the Members. The Website also allows the publication and sharing of content by and to visitors and members.
Member : Anyone who registers on the NOODRA website.
User : any person who uses the Platform, whether or not they are registered or not.
Platform : the basis on which other applications, processes or technologies implemented by NOODRA enabling the match between Sellers and Buyers of the Products, accessible through the website at the website noodra.com . The Platform includes the entire Website and as such refers to part or all of the Website.
Buyer : a member who places an order or has a wish list on the site.
Seller : a Member who opens a virtual store on the Platform and offers Products for sale on the Platform.
Product : product or service offered for sale by a Seller on the Platform. The product must comply with the general conditions of use and not be a prohibited product.
Prohibited Product : A product that is forbidden to be sold on the Platform is detailed in the article 4.2.a, 4.2.b, 4.2.e of the present General Conditions.
Order : The order submitted by the Buyer to the Site in order to buy a Product from a Seller.
Content(s) : Any content provided by a Member on the Website, such as any data, information, text, any registered object, description, comment, evaluation of a Seller, any name, nickname, picture, photograph, sound, video, logo and any element entered on the website by the Member including during his registering, including in a mail, on a blog or on the shop of a Seller.
Website : Website at the url noodra.com (or any other address(es) that might be substituted) and its associate sub-domains. The Website is part of the Platform.
Content(s) : Any content provided by a Member on the Website, such as any data, information, text, any registered object, description, comment, evaluation of a Seller, any name, nickname, picture, photography, sound, video, logo and any element entered on the website by the Member including during his registering, including in a mail, on a blog or on the shop of a Seller.
Virtual Wallet :
2.1 NOODRA’s Platform is an online space where Products and Services are exchanged and sold. Products and Services sold in the platform must abide by the current General Conditions.
2.2 The Virtual Shop enables Sellers to sell their products.
2.3 NOODRA's activity consists in being an intermediary between Buyers and Sellers:
2.4 NOODRA and the Member are independent parties. Each one is acting in its own name and account. The present General Conditions do not create any subordination link, agency, partnership, joint venture, employment, or franchisee relationship between NOODRA and any Member.
2.5 NOODRA reserves the right to promote the Products on the platform for sale such as the implementation of partnerships with other websites, publications in the medias, advertisement emails etc...
2.6 By adhering to the following general conditions, NOODRA gets the authorization from any User to contact them to present new products, offers or any other aspect of the platform following their visit on the platform. The User cannot complain or litigate in any way regarding the said contact. However, the user can anytime ask NOODRA formally to have it stop.
3.1 To access the Platform, the Member must first register and open an account on NOODRA’s website
3.2 To register, the Member must enter an email address and choose a password.
3.3 When registering, a Member can create a unique account to access the whole Platform:
3.4 Any person registering as a Member on NOODRA’s platform commits to act in good faith and to provide accurate and up-to-date information and all other data that might be required to finalize and maintain the registration on the Platform.
3.5 Each Member commits to use NOODRA’s Website and supply Contents on it by abiding by the present General Conditions and the legal provision in effect.
4.1 The Seller can create his virtual shop using a unique account associated to an email address and a password.
4.2 Each Seller prevents himself to list and sell on NOODRA’s website any Products:
4.3 If NOODRA notices the selling of Prohibited Products on the website, NOODRA has the right to:
4.7 NOODRA reserves the right to sanction the Seller which behavior, inside or outside the Platform, is susceptible to hurt the image and/or reputation of NOODRA or the Platform, especially following repeated negative feedbacks or complaints with one or many Buyers.
4.8 The Seller that wants to be paid using his Virtual Wallet must provide NOODRA with detailed bank account information. The Seller can get the amount of his Virtual wallet by bank wire or money transfer or on the credit card linked to its Wallet, depending on the order progression.
4.9 Case of the Professional Seller :5.1 The Buyer can only create one account on the Platform to access it and buy products on the Website.
5.2 The Buyer commits to respect all the laws and regulation regarding the acquisition of any products.
5.3 The Buyer has to verify the detail of his orders, the amounts, fill in the necessary information allowing the payment of the Product(s) and correct eventual mistakes.
5.4 When a Buyer orders a Product on the Platform, the Buyer accepts that his name, surname, delivery address, country and town are communicated to the Sellers and potentially to any visitor of the website.
5.5 This confirmation of the order by the Seller will amount to a purchase offer.
5.6 The Buyer is responsible of checking his communicated address and cannot hold the Seller or NOODRA responsible if the address he entered is wrong.
5.7 L'Acheteur a la responsabilité de parcourir l'ensemble de la description d'un produit et des conditions de vente ainsi que de livraison avant d'effectuer son achat. L'Acheteur ne pourra rétracter son achat pour ce motif ou reprocher au Vendeur ou à NOODRA une confusion, oubli ou inattention de sa part.
5.8 The Buyer is responsible to read and check the whole product description and the seller's shop and sales conditions, including shipping conditions, before making his purchase. The Buyer can not retract his purchase for this reason and hold the Sellers or NOODRA responsible for any confusion, missed information or inattentiveness from him.
5.9 The Buyer will confirm the reception of the products when received. If the Product(s) ordered have not been received, the Buyer should fill a formal complaint. If, after 30 days since the expedition date of the order, neither confirmation nor reclamation is received by the Seller, the transaction is considered finished between the Seller and the Buyer.
5.10 The Buyers can contact NOODRA if he wants to modify the information displayed or wishes to be taken out of the NOODRA database of mailing list.
6.1 The Buyer has to register beforehand as a Member or register as a Member at the time of the purchase to be able to buy Product(s).
6.2 The payment methods available on the Platform are the following:6.3 The Buyer can add to his cart Products of many virtual shops and settle all of his cart in one time. As soon as the Buyer has finalized his order, an order confirmation will be sent to the Buyer and the Seller.
6.4 The Seller has to confirm the order made by the Buyer before 48 hours of the order. Passed this delay, the order is automatically canceled and the Buyer is automatically refunded. All the refunds are done by default on the virtual wallet of the Buyer, who has the responsibility to transfer them in his bank account or use them on the website again.
The Seller’s shop will be temporarily suspended or deleted after the 3rd consecutive order not validated.
6.5 When the Seller confirms the order in the 48 hours, his Virtual Wallet will be credited of the amount of the transaction.
Amount transferred on the Wallet = Total order amount - (commission + transaction fees)
6.6 The Seller must send the products as soon as the order is confirmed.
6.7 In the event of failure to debit the cards, recovery costs are to be planned and the Seller might not get the missing funds if NOODRA cannot cover them.
6.8 The Seller commits to send and ship the order to the Buyer, respecting the delivery delays and the legal dispositions applicable.
6.9 The Buyer must confirm the good reception of the order as soon as he receives it and rate the Seller for the transaction so that he can get access to the related funds.
6.10 In the case of a sale with tracking number, the Seller can be manually credited of the sale amount, if the tracking indicates that the product has been received, even though the Buyer did not yet confirm it.
6.11 The reclamations, retraction rights use, refunding queries must be done by the Buyer to NOODRA and the seller before the legal delay and up to 21 days maximum after the purchase.The transaction is recognized as closed automatically after 30 calendar days without confirmation or by the time the Buyer confirms the reception using his account.
At any time, the Buyer can contact NOODRA to intervene and ensure he is satisfied or refunded for any transaction.
6.12 If the Seller is not reactive in less than 48 hours, NOODRA is free to refund the buyer and ensure that he is satisfied or reimbursed.
6.13 NOODRA is in no way responsible for the sale and cannot be required to give any guarantee regarding it.
6.14 In the event of an issue not fixed between the parties in 7 days, the Buyer can contact the NOODRA to intervene.
6.15 Once the order delivered, the Buyer can also evaluate the transaction using the evaluation system on the Website.
6.16 As for the withdrawal of the funds from the Virtual Wallet, the Seller must wait either for the Buyer to confirm the reception of the Product(s) ordered (and not issue a claim following) or 30 days after marking the shipping of the goods (with a corresponding and valid tracking number).
7.1 The Buyer must address the reclamations, retraction rights and refunding queries to the Seller. If there are any issues regarding this, the Buyer can contact Noodra at any time.
7.2 The Buyer and the Seller will act diligently to the good resolution of the reclamation, under the supervision of Noodra. If the Seller refuses to address the Buyer’s claim or does not handle it in the 48 hours after its issuance, Noodra will examine the claim and, in the event of abusive refusal or non-treatment by the Seller to refund the Buyer, the amount will be billed to the Seller.
7.3 Noodra has the right to temporarily block the Seller's Wallet until the dispute is resolved between the Buyer and the Seller. If there are repeated claims against a same seller or a high cancellation rate from the same Buyer, Noodra has the right to temporarily block their Virtual Wallets, to suspend and/or delete their accounts temporarily or definitely.
7.4 In the case of a reclamation regarding a non-conform Product or regarding the use of the retraction right, the Buyer has to send back the Product to the Seller. The Buyer commits to pack properly the Product and to ship it cautiously to the Seller.
7.5 The Buyer will be refunded on his Virtual Wallet. He can then use the amount of the refund to make other purchases on Noodra’s platform or ask anytime for the transfer of the amount on his wallet to be credited on his bank or Paypal account or Western Union account.
8.1 Commissions.
8.2 Invoicing
9.1 The Platform, the Website, its Contents, catalogue, texts, illustrations, pictures and all other visual or sound elements, including the underlying technology used, are exclusive property of Noodra and/or the contract linked parties holding the intellectual properties rights pertaining to the Platform. Notwithstanding what precedes, the Contents supplied by each Member are and remain the property of each Member, under the restriction of the license granted by the Member to Noodra and to the Users respecting the present General Conditions..
9.2 Noodra can use any content uploaded to the platform for its communication, promotion and presentation of the platform.
9.3 It is strictly forbidden to reproduce, represent and/or exploit all or part of the Platform, the Website, its content, catalogue, texts, illustrations, photography and pictures and any other visual or sound elements, including the underlying technology used, without the authorization of Noodra beforehand. Notwithstanding what precedes, the User of the Platform is authorized to reproduce (including by downloading or printing all or part of the Platform) and represent all or part of the Platform, to strictly private and personal use at the exclusion of all commercial and lucrative purposes.
9.4 All people that edits the Website and wishes to create a direct hyperlink to the Website must ask the authorization for Noodra by formal and written request. The authorization of Noodra will in no case be granted in a definitive manner and this link must be deleted at first demand of Noodra.
9.5 The HyperText links to the Website that use techniques such as framing and in-line linking are strictly forbidden.
9.6 The Seller acknowledges and accepts that when he puts an item for sale on the Site, personal information concerning him, in particular his name and his first name, will be displayed on the Platform and will thus be visible to any potential Buyer.
9.7 Noodra reserves the right, in the event of a presumption of wrongdoing, to communicate the data of the Seller concerned (contacts, IP address and information on his consultation of the site and published content) to the co-contractor, to other third parties or to the authorities of competent investigation.
9.8 With regard to Buyers, the Seller has access only to the information strictly necessary for the execution of orders. It undertakes to ensure the confidentiality and integrity of this data, in particular by putting in place all physical and logical means sufficient to ensure the security of the data. It is forbidden to use Buyers' data for purposes other than the execution of orders.
10.1 Each Member commits to respect the law, regulations and norms of all sort effective and relative to the use of services proposed via the Platform, to the sale, purchase and solicitation of purchase offers or to the sale of objects.
10.2 Also each Member recognizes expressly that the use of Noodra services can lead to a qualification as « storekeeper » as defined in the article L121-1 Commerce Code and that additional obligations can apply as his quality of professional.
10.3 In the event of characterized fraud (fraudulent copy, embezzlement, illegal importation, etc..) or on demand Noodra will communicate all necessary information, including nominative, to the competent authorities in charge of the repression of the said fraud and infractions.
11.1 The present General Conditions are concluded for an undefined duration and are terminable at any moment by the Member or by Noodra, without any particular motive, by e-mail or on the Platform. All termination will take effect at the end of the month following the month during which the notification has been received.
11.2 Noodra reserves the right to issue a warning, suspend definitively or temporarily the registration of a member, and to end immediately and to cease to supply services :
11.3 In the event of termination, the account of the Member will be deactivated and the Blog and/or Shop of the Seller/Blogger will be inaccessible and disappear from the search engine tool of the Platform at the effective date of termination.
12.1 If a Member wishes to delete their account, they must send their request to contact@noodra.com.
12.2 NOODRA will delete the account of the Member who requests it, provided that all orders have been fulfilled, complaints, exercises of the right of withdrawal and requests for reimbursement managed and that no other operation is In progress.
13.1 NOODRA is only engaged to an obligation of means.
13.2 In his quality of host of the Contents uploaded by the members, NOODRA cannot be held responsible of the Contents published on its Platform or the Website by the Members.
13.3 Regarding the Professional Sellers, in the event of a proven fault done by NOODRA, the responsibility of NOODRA, whatever the circumstances cannot exceed the most important of the following amounts :
13.4 All members are invited to alert NOODRA if the present General Conditions are violated, notably in the event he notices the sale offer of Prohibited Products, to the following address: contact@noodra.com.
13.5 NOODRA cannot be held responsible for dispute between Members.
14.1 The parties acknowledge that the production by NOODRA of the recordings on the NOODRA servers of the use of the Platform, and notably of the nominative access codes of the Members and the logs of connection, will be valid evidence between the parties.
15.1 NOODRA reserves the right at any moment and at its own discretion to suspend and stop the access to the Platform or the Website and/or the exploitation of the Platform, as a whole or in part, notably for maintenance intervention, operational necessities, internal choices or in emergency needs. It is agreed that such interventions would not in any case engage NOODRA's responsibility, nor give rights to indemnities or damage and interests to the benefit of a member or User of the Platform.
15.2 NOODRA reserves the right to take out or modify any content on the website for commercial, marketing, merchandising, technical or any other reason without being held responsible for issues following or give base for litigation of a Member or User of the Platform.
15.3 All notifications to NOODRA must be send by e-mail (at contact@noodra.com), unless stated otherwise.
15.4 Any notification sent to NOODRA but destined to a member will be by default sent to the Member on the email address given at registration. The notifications are recognized as received by a Member 24 hours after the sending of the email, except if the sender is notified the invalidity of the email address.
15.5 The notifications can also be sent to the Member, by recommended letter with reception notice, to the address communicated at registration. The 24 hour delay is then extended to 3 days after the sending of the mail.
15.6 The present General Conditions, with the mentioned documents in the general Conditions that are incorporated by reference, constitute the integrality of the agreement concluded between the parties. NOODRA keeps the right to modify the General Conditions and will inform each Member by email..
15.7 The modifications to the General Conditions will be effective 15 days after being uploaded. During this period of 15 days, each Member can notify to NOODRA his refusal of these changes, in which cases the present General Conditions and so his right to use the platform will be terminated at the end of the 15 days period.
15.8 In the event of one or several modalities appearing in the General Conditions to be illegal, non-invocable or inapplicable by a court decision, the other stipulations of the General Conditions will stay effective, at the condition that the general economy of the General Conditions are not shaken by it.
15.9 Each Member accepts that the rights and obligations issued by the present General Conditions and including the documents that are incorporated by reference, can freely and by full right be ceded by NOODRA to a third party in the event of asset handover, fusion or acquisition.
15.10 NOODRA's tolerance to a negligence of the present General Conditions by a Member or a third party, will not distort in any way its right and actions against any similar or ulterior negligence.
16.1 The present General Conditions are read and interpreted conforming to the French law.
16.2 The french courts will have competence to pronounce on the disputes susceptibles to arise between the parties relatives to the execution of the present..
16.3 The disputes between Members must be fixed between them, and NOODRA is not required to intervene or settle the said dispute.
